NEMT Services Across the Twin Cities
Ambulatory transportation for medical appointments, dialysis and therapy across Minneapolis–St. Paul, with door-to-door assistance from a certified driver.
Choose Your Transportation Type
Ambulatory and door-to-door assisted transport for medical appointments across the Twin Cities.
Medical Appointments
Routine doctor, specialist, clinic and follow-up visits.
Dialysis & Recurring Care
Consistent transportation for regularly scheduled treatment.
Therapy & Rehabilitation
Scheduled rides for physical therapy and ongoing rehabilitation.
Outpatient Procedures
Transportation to and from scheduled outpatient care.
Ambulatory Discharge
A dependable ride home for ambulatory patients leaving care.
Is Mediride right for you?
Mediride provides one transportation service. Use this to check whether it fits your needs.
| Your situation | Can Mediride help? |
|---|---|
| Walks to the vehicle, with or without a cane or walker | Yes |
| Needs a steadying arm from the door to the car | Yes |
| Recurring dialysis, therapy or treatment schedule | Yes |
| Going home after an outpatient procedure | Yes |
| Travels seated in a wheelchair | Not yet — we will refer you |
| Must remain lying down during the trip | No — we will refer you |
| Having a medical emergency | Call 911 |
Unsure? Call us at (612) 888-1188 — if we are not the right fit, we will point you to a provider who is.
What to Expect
Every Mediride transport is delivered with the same commitment to safety, dignity, and professionalism — regardless of the service type or payment method.
- On-time arrival confirmed by text or call
- Driver arrives in uniform and introduces themselves
- Full door-to-door assistance including boarding help
- A steadying arm and help in and out of the vehicle
- Comfortable, climate-controlled vehicles
- Coordination with medical facilities on request
- Return trip scheduling available
What We Accept
Contact us to verify coverage for your specific plan.
Frequently Asked Questions
What is non-emergency medical transportation (NEMT)?
Non-emergency medical transportation (NEMT) gets patients to and from medical care when they do not need an ambulance. Mediride provides the ambulatory type: passengers who can walk to the vehicle and sit in a standard seat, with door-to-door assistance.
Does insurance or Medicaid cover NEMT rides in Minnesota?
Minnesota Medicaid (Medical Assistance) does cover non-emergency medical transportation for eligible members who have no other means of getting to medical appointments. Mediride currently arranges trips as private pay or on a facility-invoiced account — call us and we will tell you where your coverage stands.
How far in advance do I need to book a ride?
We recommend booking at least 24–48 hours in advance for scheduled appointments. However, we do accept same-day requests subject to availability. For recurring rides such as dialysis, we set up a standing schedule for your convenience.
Do you assist passengers door-to-door?
Yes. Door-to-door assistance is part of the service — from your door to the facility entrance and back, including a steadying arm and help getting in and out of the vehicle.
What areas do you serve?
Our Minnesota STS certification covers the Twin Cities seven-county metro: Hennepin, Ramsey, Dakota, Anoka, Washington, Scott and Carver. We cover Minneapolis, St. Paul, Bloomington, Eden Prairie, Edina and Minnetonka most closely. If your pickup and destination are both inside the seven counties, call and we will quote the trip.
Schedule Your Ride Today
Contact us today — same-day scheduling subject to availability.